Frequently Asked Question

Lost password?
Last Updated 3 years ago

If you have forgotten your password, you can request a password reset by clicking on the green square “login to your account” button on the top right hand side of the website. Then click on “Lost your password?“. Type your username or email address that is registered with the website. Your username is usually your “firstname.surname”. You will then receive an email from, please check your spam/junk folder if you have not received an email with a link to reset your password after 20 minutes.

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